The Board of Trustees of the John Jermain Memorial Library will hold is Regular Monthly Meeting on July 17th at 6:00 pm in the Gloria Primm Brown Friends of the Library Community Room. Click here for more information or to view the meeting virtually.

How to speak to a PERSON, NOT a machine

Are you tired of trying to talk to IVRs?   IVR (Interactive Voice Response)  is the name for computers who answer most customer service phone calls today. http://gethuman.com is an informative website which offers tips on how to get to speak to a PERSON.  The website also contains a list of “800” customer service numbers which are rated between A and F for the organization’s telephone customer service vs. the GETHUMAN standard.

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