The Board of Trustees of the John Jermain Memorial Library will hold is Regular Monthly Meeting on July 17th at 6:00 pm in the Gloria Primm Brown Friends of the Library Community Room. Click here for more information or to view the meeting virtually.

How to speak to a PERSON, NOT a machine

Are you tired of trying to talk to IVRs?   IVR (Interactive Voice Response)  is the name for computers who answer most customer service phone calls today. is an informative website which offers tips on how to get to speak to a PERSON.  The website also contains a list of “800” customer service numbers which are rated between A and F for the organization’s telephone customer service vs. the GETHUMAN standard.

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