The library is closed, but we can still help you! Click on any question below to expand the answer.
Updated 3/26/2020 @ 9:43 am
Using the Library
How can I get a library card when the library building is closed?
If you don’t already have a library card, you can get a temporary card that is valid for 90 days, which gives you access to many of our online services. Click here to create a card now: https://search.livebrary.com/selfreg. If you need assistance please reach out to us by email at firstname.lastname@example.org or voicemail at (631) 725-0049 ext. 223. When we reopen, come in to have it converted to a regular card.
What kind of online services can I access with my library card?
Your library card gives you access to homework help, digital magazines, e-books, audiobooks, databases, newspapers, and more! Check out our website for more information. Each age group– adults, kids, and teens— have their own sections showcasing what services you can access from home with your library card.
Will I get fined for overdue items while you’re closed?
No, all Suffolk County libraries have stopped charging fines for items circulating during this closure (this doesn’t apply to pre-existing fines). The library is more concerned about you than our materials.
How can I return items while you are closed?
The JJML book drop is currently open, it is located near the side entrance in the garden plaza. However, your health is our primary concern, and we don’t want you to come out unnecessarily. We’ll happily accept all returns when the library re-opens.
What if I have a reference question, or a question about COVID-19?
Please ask us all your questions! We’ll point you straight to the facts. Email us at email@example.com or leave us a voicemail at (631) 725-0049 ext. 223. We can provide accurate, up-to-date COVID-19 information, answer reference questions, help you get a temporary library card, give reading recommendations, help you get started with our digital resources, and more.
My kids are home from school, what educational resources are available to me?
Brainfuse is a great homework help and live tutoring service that can be accessed here with your library card. It offers live tutoring in a variety of subjects for every grade level from 2:00-11:00 pm, 7 days a week, and has an online writing lab where you can submit any kind of writing for assistance. Look for Brainfuse Meet to join a virtual study room (great for group projects!). We encourage you to go explore this extensive resource!
Update: Brainfuse has added an extra hour of live tutoring! Live tutoring will now be available from 1:00 pm-11:00 pm in Suffolk County until June 30.
What if I need a reading recommendation?
Our librarians are working from home and happy to help make recommendations.
Adults: Please email firstname.lastname@example.org or call 631-725-0049 ex 223 and leave a voicemail. We also make it easy for you to browse reading sites and digital tools on our Books and Reading page for adults.
Teens: (Grades 6-12) You can fill out a Teen Lit Kits survey to help us narrow down what you are looking for, or email us at email@example.com. We will recommend e-books based on your answers that are accessible on Hoopla or Libby/Overdrive. Teens also have their own Books and Reading page you can check out.
Children: (Birth-5th grade) Parents can email the Children’s Librarian, Diana, at firstname.lastname@example.org, who will answer any inquiries you may have and provide book recommendations promptly. You can also check out the Kids Books and Reading page.
Teens and kids (or their parents) can also follow our JJML Youth Services Goodreads account that has book recommendations for kids from birth-grade 12, curated by your librarians!
What is happening with library programs?
The library building is closed and in-person programs are cancelled until further notice. However, we are posting videos and interactive content on our Facebook page daily, such as story times and Ted Talk discussions, to help us all stay in touch with our neighbors. Teens can access their own content on the teen Instagram page at instagram.com/jjmlteens. You can learn more about the library’s current online engagement plan here, by following the JJML blog It’s Germane, and by signing up for our mailing list.
Where can I get the most local, accurate and updated COVID-19 information?
- NY State residents can call the free 24/7 COVID-19 Hotline 1-888-364-3065
- Suffolk County residents with questions related to coronavirus can call 311.
- Text COVIDSUFFOLK to 67283 to receive updates from Suffolk County on the latest information, health guidance and other developments relating to the coronavirus.
- Sign up for novel coronavirus email updates from NY State
- Suffolk County Department of Health Updates
- New York State Department of Health Updates
- Village of Sag Harbor Alert Center
- Town of Southampton Alert Center
- Town of East Hampton Novel Coronavirus Updates
- Center for Disease Control (CDC) Coronavirus (COVID-19) Resources
- World Health Organization (WHO) Coronavirus (COVID-19) Information
How many confirmed cases of COVID-19 are in Suffolk County? What about specific towns in Suffolk?
The New York State breakdown of positive cases is updated daily. The Suffolk County Department of Health releases daily case updates showing the number of positive cases in each town. It is important to remember that as testing increases, the numbers will increase.
Are there COVID-19 scams I should be aware of?
Yes. Among the many COVID-19 related scams are website and app based malware, email phishing, phone scams and social media pleas. The CISA (Cybersecurity and Infrastructure Security Agency) advises people to “Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.” To find out more about how to protect yourself against these scams, check out these sources from our reference librarian.
What about that post I saw on my friend’s social media page about ways to beat Coronavirus?
Beware fake news! Coronavirus cannot be ‘defeated by the sun’ or any of these other quick fixes you may have seen. Social media is rampant with mis-information that looks like it is from a legitimate source. Remember to check your sources and think critically. If you need any help distinguishing good information from bad, we are here to help. Use the reliable sources we’ve outlined in this FAQ page, or contact our reference librarian by email at email@example.com or by leaving us a message at (631) 725-0049 ext. 223. We’re here to help.
If I feel sick, what should I do?
Call your doctor first for their recommendation. You can also prepare to help emergency personnel by registering for Smart911 so that information about your health and pre-existing conditions will already be on file if you need emergency assistance.
Where can I get tested for COVID-19?
Suffolk County’s first drive-thru free testing site is now open at Stony Brook University’s South P Lot (map). The mobile testing site features six lanes to accommodate up to 1,000 tests per day and is open 7 days a week from 7:00 am – 7:00 pm. Tests do NOT require a doctor’s referral but DO require an appointment. To make an appointment, call the New York State 24/7 COVID-19 hotline at 1-888-364-3065. Because the supply of tests is currently limited, tests will only be given if you have symptoms of coronavirus infection or have been in contact with someone who has been positively diagnosed.
Where can I get help with food and supplies?
Save Sag Harbor has compiled a list of local residents who can help with errands and deliveries if you are home-bound. Register to volunteer by emailing firstname.lastname@example.org or ask for help at www.savesagharbor.com
Sag Harbor Community Food Pantry will be open on Tuesdays. New service procedures designed to safeguard guests and volunteers will be in effect and strictly enforced. Bags of food will be prepared in advance and served to visitors outside the Old Whalers’ Church (44 Union St.) basement door. Clients will be served in alphabetical order, using the letter of their last names as follows:
A-B, 10 a.m.
C-H, 10:30 a.m.
J-O, 11 a.m.
P-R, 11:15 a.m.
S-Y, 11:30 a.m
New clients will be served beginning at 11:45 a.m. Pantry staff will turn away people who attempt to violate the new rules. If you have a vehicle, they ask you to wait in it and refrain from congregating outside the church. If it rains, bring an umbrella, as no one will be permitted inside.
Town of Southampton: All Seniors Assistance Program (ASAP) registration is now open. This new program allows Town of Southampton residents 60 and over to receive FREE delivery from local businesses, including food, medicine, and other necessities. To register, call (631) 702-1777 Monday through Friday from 8:30 a.m. to 4:00 p.m, or fill out the online form.
Supplemental Nutrition Assistance Program (SNAP) applications and case re-certification can be submitted electronically at mybenefits.ny.gov or by mail (instead of coming to a center). Additionally, SNAP benefits can be used for online grocery purchases. Participating retailers include Amazon, Walmart and ShopRite.
Unitarian Universalist Congregation of the South Fork has a 24/7 Little Free Pantry to all of those in need. Located at 977 Bridgehampton-Sag Harbor Turnpike, Bridgehampton, NY.
How can I help?
Besides staying in your home to slow the spread of Coronavirus, there are ways you can safely help your neighbors:
OLA of Eastern Long Island, which provides services to the East End’s Latino community, is looking for volunteers from Riverhead to East Hampton to help families in need. Prospective volunteers can send OLA a private Facebook message or call (631) 899-3441 and leave a message with your name, number, and town.
Sag Harbor Helpers: Join their Facebook group to connect with our neighbors that could use some assistance.
The Sag Harbor Food Pantry is working with a small and able crew. The easiest way that you can help them with their work is to send a check to Sag Harbor Community Food Pantry, PO Box 1241, Sag Harbor, NY. 11963. The pantry is a 501c3 NFP and your donation is tax-deductible. No volunteers are needed at present, and they are trying to keep staff limited for safety.
Their clients get fresh meat, dairy and produce. ITEMS NEEDED RIGHT NOW:
Breakfast cereal (nothing too fancy, rather cornflakes and rice Krispies things kids will eat)
Long grain dried white rice
Tomato sauce—whole or crushed tomatoes. canned or bottled, or marinara-type sauce
Dried black beans
Dry or canned dog and cat food
NOT NEEDED RIGHT NOW:
No soup (they have plenty)
No canned veggies. Their clients receive fresh produce every week.
If you have the above goods, there’s a big blue container on the west side of the Old Whalers’ Church (44 Union St.) where it can be left.
Unitarian Universalist Congregation of the South Fork is looking for donations of unexpired, unopened, shelf-stable food and personal products for their Little Free Pantry located at 977 Bridgehampton-Sag Harbor Turnpike. If you prefer, items can be picked up from your home. Please call 631-525-6000 or message them on Facebook to arrange this.
I lost my job, how can I get unemployment benefits?
You can file a claim online with the New York State Department of Labor (NYSDOL)
NYSDOL has a new filing system based on the first letter of the applicant’s last name:
A – F : Monday
G – N : Tuesday
O – Z : Wednesday
Missed your day: Thursday and Friday
Filing later in the week will not delay payments; claims are effective on the Monday of the week they are filed.
Help! My 12-step program has been canceled, what do I do?
Now, more than ever, we need the support of our community. Many 12-step programs have opened online groups and individual chat sessions. Find out more at www.nyintergroup.org
I can see this FAQ list, but some of my friends don’t have computers or the internet. What can they do?
Here are some options while we are closed:
- Those without internet at home can still access the library’s wi-fi from the library courtyard, even though the building is closed.
- Call and leave us a message at 631.725.0049 x223 and we can see what we can do to help.
What about the future?
Hi, this is Cathy Creedon, Director. I don’t know about the future–but our past offers one answer: Olive Pratt Young, the first librarian at JJML, closed for three weeks during the 1918 influenza epidemic. On reopening she wrote, these “have been troublous and worrisome times, but it has all come out right….it shall be our duty and our pride to manage the trust that has been placed in our hands.” I was comforted by her words when I made the tough decision to close during our own “troublous” time.
What are your thoughts about the future? If you keep a journal during the days ahead, let us know–we will add it to our collection. If you take photographs or video, send them to us at email@example.com. Rebecca Grabie, our Local Content Librarian has already created a digital COVID-19 Sag Harbor Archive— I know that weeks and months and years from now our voices will be remembered.