The Building is Closed; the Library is open.

We have begun to un-PAUSE!  “Plaza-Pickup” of library material begins on Tuesday, June 16. In the meantime, our online resources, e-books, remote programs, and reference services are still available. Need a library card?  Apply online!

It's Germane

How to speak to a PERSON, NOT a machine

Are you tired of trying to talk to IVRs?   IVR (Interactive Voice Response)  is the name for computers who answer most customer service phone calls today. http://gethuman.com is an informative website which offers tips on how to get to speak to a PERSON.  The website also contains a list of “800” customer service numbers which are rated between A and F for the organization’s telephone customer service vs. the GETHUMAN standard.

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